Refund policy

At Blanks by Gram's Closet, we do not accept returns. In the rare instance of a defect, please contact us within 5 days of receiving your order. Open and inspect your package upon delivery to verify its condition. We carefully photograph each order during packing to confirm its initial state. Kindly open packages with caution and avoid sharp tools like utility knives or scissors, as we cannot be responsible for damage caused during unboxing.

Return Requests
While we do not offer returns, exceptions apply if an item arrives damaged or incorrect. Contact us at support@gramscloset.com within 5 days to initiate the process. If eligible, we’ll provide a return shipping label and instructions. Unapproved returns will not be accepted.

Custom Orders
Custom orders are non-refundable. In rare cases where cancellations are possible, they may be subject to a 10%-15% fee to cover processing and commission costs.

Wholesale Orders
Wholesale order cancellations are not typically accepted. If a cancellation is permitted, a 10%-15% fee may apply.

Subscription Orders
Subscription services offer recurring deliveries based on your selected duration and frequency. Payment details are securely stored, and recurring payments will apply unless you choose pre-payment. Some subscriptions auto-renew; however, you may cancel anytime through the order confirmation email.

Damages & Issues
Please inspect items upon receipt. If you receive a defective, damaged, or incorrect product, contact us promptly to resolve the issue.

Non-Returnable Items
Certain items cannot be returned, including custom or personalized products, sale items, and gift cards. Contact us if you have specific questions.

Exchanges
To exchange, return your item for store credit, then make a new purchase.

Refunds
Once a return is inspected and approved, refunds are issued to the original payment method. Processing times may vary based on your bank.

For questions on returns, email us at support@gramscloset.com.